Terms of service

Welcome to Colvya. These Terms of Service govern your use of our website and purchases made through our online store.

By accessing or using our website, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website.

Business Information

Brand Name: Colvya

Legal Business Name: COLBY MCBRIEN GN INC

Business Address: 20111 Route 19, Cranberry Twp, PA 16066, United States

Email: service@colvya.com

Use of the Website

You may use our website for lawful purposes and in accordance with these Terms of Service.

You must not use the website to engage in unlawful activity, attempt unauthorized access, interfere with website operations, or misuse website content or services.

Product Information

We make reasonable efforts to provide accurate product descriptions, images, pricing, and availability information.

Product appearance, including colors and finishes, may vary depending on lighting conditions, display settings, monitor characteristics, and other factors.

Customers should review the product description and specifications provided on the applicable product page before placing an order.

We reserve the right to correct errors, update product information, change prices, or modify product availability when necessary.

Pricing

Product prices are displayed on our website and may change from time to time.

The applicable product price and shipping fee will be displayed during checkout before you submit your order.

Orders

When placing an order, you agree to provide accurate and complete information necessary to process and deliver your purchase.

Submitting an order does not necessarily mean that the order has been accepted. Orders are subject to product availability, payment confirmation, and other applicable conditions.

We reserve the right to cancel or decline an order when reasonably necessary, including in cases involving suspected fraudulent activity, significant pricing errors, inventory issues, or inaccurate order information.

Payment

Payment must be successfully authorized before an order can be processed.

Payment transactions may be processed through third-party payment providers and may be subject to the terms and policies established by those providers.

Shipping

Colvya currently ships within the contiguous United States only.

We do not currently ship to Alaska, Hawaii, Puerto Rico, Guam, the U.S. Virgin Islands, American Samoa, the Northern Mariana Islands, other U.S. territories or possessions, or military addresses and military bases.

The standard shipping fee is $5.99 per order.

Orders are generally processed within 1-3 business days, followed by an estimated delivery time of 3-7 business days.

Please refer to our Shipping Policy for additional information about shipping and delivery.

Returns and Refunds

Eligible items may be returned within 30 days from the date of delivery, subject to the requirements described in our Return & Refund Policy.

Approved refunds are processed within 5-7 business days after an eligible returned item has been received and inspected.

Please refer to our Return & Refund Policy for complete information about return eligibility, return procedures, and refunds.

Intellectual Property

Unless otherwise stated, website content including text, product descriptions, photographs, graphics, logos, designs, and other materials is owned by or used by Colvya or its applicable rights holders.

You may not reproduce, distribute, modify, copy, or use website content for commercial purposes without appropriate authorization.

Third-Party Services

Our website may use third-party services, including payment processors, shipping providers, website applications, analytics services, and other technology providers.

Your use of third-party services may also be subject to the terms and policies established by those providers.

Website Availability

We make reasonable efforts to keep our website available and functioning, but we do not guarantee that the website will always be uninterrupted, error-free, or available at all times.

Website availability may be affected by maintenance, technical problems, third-party services, network issues, or other circumstances.

Limitation of Liability

To the extent permitted by applicable law, Colvya and COLBY MCBRIEN GN INC are not responsible for losses resulting from circumstances beyond our reasonable control, including carrier delays, service interruptions, technical failures, or other events that could not reasonably be prevented.

Changes to These Terms

We may update these Terms of Service from time to time. Updated terms will be posted on this page and will apply to future use of the website and purchases made after the updated terms become effective.